Frequently Asked Questions

Everything you need to know about shopping with GSI Outdoors.

What is the standard shipping timeframe for orders?

Orders are typically processed within 1-2 business days. Standard shipping takes between 3-7 business days depending on your location within the United States.

What is your return policy for apparel and gear?

We offer a 30-day return policy for all unused items in their original packaging. Please ensure all tags are attached to receive a full refund to your original payment method.

How do I determine the correct size for my outdoor apparel?

Each product page features a detailed 'Size Guide' link. We recommend measuring your chest, waist, and sleeve length to compare against our specific garment dimensions for the best fit.

Are your products covered by a warranty?

Yes, all GSI Outdoors products are covered by a limited lifetime warranty against manufacturing defects in materials and workmanship.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track the status of my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package in real-time.